Fossil Watch Repair


Watches have become much more to people than just an instrument that tells time. They have become fashion statements and symbols of status among many circles.

Fossil Watches have become very popular in today’s times. It’s no surprise that you see Fossil Watches everywhere you go. Fossil Watches are reliable, fashionable, and also very affordable for people to own.

But now you’re here because you’ve come across a hitch: you need a fossil watch repair. Well no worries! Here is some helpful information on how to get your fossil watch repair going as fast as possible.


Fossil Watch Repair: The Warranty

You will be happy to know that your fossil watch is actually covered by an 11 year warranty!  Most people are in danger of losing their watch before they ever come across the need to repair it.

What does the warranty cover?

Obviously, Fossil will have a limitation on their generosity for a fossil watch repair. The warranty covers problems or defects from the manufacturer. The repairs covered under warranty are limited to:

  • Watch Movement: Any dynamic features on your fossil watch.
  • Watch Hands: If the hands on your fossil watch refuse to move despite a healthy battery.
  • Watch Dial: If the the dial refuses to move anymore.

repair fossil watchWhat doesn’t the warranty cover? 

You should have a pretty good idea on what the warranty covers, but here are some examples of things they won’t repair your fossil watch for free:

  • Battery, case, crystal, strap or bracelet.
  • Damage resulting from improper handling, lack of care, accidents, or normal wear and tear.
  • Water damage unless marked water-resistant.
  • Repairs if the watch was not originally purchased from an authorized Fossil retailer

In short, damages you incurred on your fossil watch, you have to pay for yourself. Does this mean you’re screwed out of getting your watch fixed? Nope!

Fossil Watch Repair: Not Under Warranty

For a fossil watch repair not covered under warranty, the repair charges are:

  • $32.00 for the repair of all components not covered under warranty; this includes the return shipping and handling fee.
  • $18.50 for battery replacement; this includes return shipping and handling fee.

All things considered, these prices aren’t too bad for a fossil watch repair.

Fossil Watch Repair: Contact Information

If you want Fossil to repair your broken watch, you can send in your watch plus $8.50 for shipping and handling (plus any additional fees if your watch damages are not under warranty) to:

Metro Service Center
10615 Sanden Drive
Dallas, TX 75238

Be sure to fill out this form as well to ensure Fossil knows exactly what you want.

It should take about 4-6 weeks for them to finish your fossil watch repair and send it back out to you. However, they say to allow 3-5 weeks from the time they receive your package, so it could end up being longer.

If you don’t wish to wait for your Fossil watch to be repaired in Dallas (or you just don’t like the idea of mailing your watch), Fossil also provides a list of repair centers that might be able to fix your watch faster. You should be able to find their entire list of repair centers for fossil watches through this link.

From this information, you should be able to get your fossil watch back onto your wrist in no time!

© 2012 Fix My Fossil Watch